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Community Culture

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Tropicana Las Vegas Team Members are the most passionate people you will ever meet. Not only are we passionate about our careers, but we are also passionate about our community. Here's what we did in the last quarter of 2012 to bring smiles to those around us:

Three Square Canned Food Drive
We know that hunger is a problem for one in six families in Southern Nevada. That’s why we took a stand to fight against hunger! Our initial goal was to collect 5,000 cans of food to donate to Three Square food bank, which was a 2,000-can increase from last year. We launched a companywide challenge and that’s when we saw the real meaning of teamwork and passion! As each department continued to load in trucks of canned food, we knew we were going to exceed our 5,000-can goal. Thanks to the donations of all departments, especially Accounting, Table Games and Food and Beverage, we were able to collect a total of 18,669 cans, which equates to more than five tons of food!

Fill a Bag with Cheer
In order to provide gifts for children in need, we teamed up with the Las Vegas Hospitality Association to help students at the Manny Cortez Elementary School. Each department adopted numerous children who were able to open up clothes, books, toys, candy, and whatever else was on their wish list on Christmas. As a property, we were able to provide 76 bags of cheer!

United Blood Services
Approximately 4.5 million Americans need a blood transfusion each year and one in seven people will need a blood transfusion throughout their lifetime. That’s why we teamed up with United Blood Services to do our part! Thanks to our Team Members’ blood donations in the last quarter of 2012, we were able to save 63 lives! In 2012 as a whole, the blood donations of our Team Members made a difference in the lives of 204 people!

Service Philosophy

At The New Tropicana Las Vegas, we strive every day to live our Mission, Vision and Values. We believe the only way we can do this is by having Team Members who encompass the desire, attitude and aptitude to meet these expectations every day.

When we select new individuals to join our Team, we focus on the person’s desire and ability to impress our guests and establish an emotional connection them each and every day. That is how we achieve our Mission.

MISSION STATEMENT
Exceed Expectations.
Every Guest.
Every Day.

Vision Statement
We will redefine the ultimate resort and beach club experience with friendly and spontaneous Team Members who create personalized and unforgettable memories for our guests.

OUR CORE VALUES
Commitment to Excellence
Competitive Advantage
Constructive Conflict
Customer Focus
Communication
Performance
Leadership
Teamwork
Passion
Ideas

Team Benefits

Our Plus One Service
At The New Tropicana Las Vegas, we are dedicated to creating memorable service experiences for our guests. We start by making every guest feel welcome and important. Then our Team Members deliver on each and every guest expectation plus add one thoughtful, unexpected element to surprise and delight the guest. That's our Plus One Service commitment.

Tropicana Team Member Benefits
At The New Tropicana Las Vegas, our Team Members are our most valuable asset. That’s why we are committed to a comprehensive benefit program that helps our Team Members stay healthy, feel secure and maintain a work/life balance.

Health Insurance
You and your entire family can receive health insurance, prescription, dental and vision coverage for just a small fee that is taken out of your paycheck by payroll deduction.

Flexible Spending Accounts
FSAs provide you with an important tax advantage that can help you pay healthcare and dependent-care expenses on a pre-tax basis.

Life Insurance
We know that the care of your family is your main concern. Just by working here, you have life insurance equal to your annual salary.
Additional coverage is available at a low cost.

Disability Insurance
Life can throw some curve balls. If you’re hurt and cannot do your job, disability insurance can help you pay your bills. The New Tropicana Las Vegas pays the cost of your short-term disability. Additional long-term disability coverage is available at a low cost.

Voluntary Insurance
We also have providers that offer insurance for a variety of other needs:
» Accident
» Critical illness
» Cancer
» Pet care
» Auto
» Homeowners

401(k)
Saving for your future is a lot easier with our 401(k) plan. You will be eligible to enroll for your retirement/savings 90 days after your date of hire.

Employee Assistance Program
If your personal issues are affecting your work performance, family or other aspects of your life, our Employee Assistance Program (EAP) provides a free and confidential service of third-party professionals to help.

For Team Members covered by a collective bargaining agreement, speak with your union health and welfare office for more information.

Equal Employment Opportunity Policy
The employment policies and practices of the Tropicana Las Vegas are to recruit and hire qualified Team Members without regard to race, color, religion, sex, except where sex is a bona fide occupational qualification, sexual orientation, gender identity or expression, national origin, age, disability, or veterans status and to treat all employees equally with respect to all terms, conditions, and privileges of employment including hiring, promotion, classification, apprenticeship, referral for employment, compensation, benefits, transfer, training and recreational programs, discipline, termination and retirement.