Travel Agent 101 Frequently Asked Questions

As you are working with clients to arrange the Tropicana Las Vegas vacation of their dreams, you may have questions regarding the amenities and services that we offer. To make it as easy as possible for you to find the answers to your questions, we have compiled a list of our most frequent questions!

General Travel Agent FAQ

Do you offer special travel agent rates?
Yes! Save up to 20% on room rates when you call 1.800.462.8767 and mention code TRL or visit TropLV.com and add TRL to the promotion/offer code. Some restrictions apply.

Do you offer commission?
We do! Travel agents earn 10% commission.

Groups

How many rooms are required for a “group”?
A “group” constitutes 10 or more rooms.

What is the approximate deposit fee percentage for my group?
25% based on your group size.

Once the group is confirmed, is there a cancellation penalty fee?
There is no fee if the group is cancelled before 30 days prior to arrival. After that time, a penalty will apply.

How can I request rates?
Email us at LeisureSales@TropLV.com or call 702.739.3616.

Hotel Policies

What time is check-in?
Guests are invited to check in beginning at 3pm.

What time is checkout?
Checkout is at 11am.

Is late checkout available?
Late checkouts are allowed based on the occupancy of the hotel. Guests should inquire at the Front Desk on the day of departure to see if late checkout will be available, and if so, how late they can stay in the room. When available, guests may stay as late as 1pm without a fee. Checkouts between 1pm and 5pm will be charged a half-day’s rate. Guests who choose to stay later than 5pm will be charged a full day’s rate.

What is the maximum number of people allowed in a hotel room?
Up to four guests can stay in our Deluxe hotel rooms.

Do you allow pets?
Only service animals are permitted on property.

Transportation

Is there shuttle service from the airport?

Airport shuttle service is not provided by the hotel. Advance reservations can be made for your own shuttle transportation and for your clients. View Shuttle and Taxi Information.

Are taxis available from the airport?
Yes!

How much is valet parking?
Free! Advise your clients that gratuity for exemplary service is discretional.

How much is general parking?
Free.

Other

If your question has not been addressed, please contact us directly or search the frequently asked questions for our property. View Tropicana Las Vegas FAQ Page.