Our Policy

Commitment to Accessibility

The Tropicana Las Vegas is committed to providing guests with access to information, services, and facilities, regardless of disability status. To that end, the Tropicana Las Vegas offers a number of accessible rooms and built in accessibility features in its facilities. The Tropicana Las Vegas website also incorporates elements that provide accessibility to guests with disabilities.

Requests for Reasonable Accommodations

Guests who need a reasonable accommodation to access information, services, or facilities at the Tropicana Las Vegas or via the Tropicana Las Vegas website should send an email to TLV_GuestServices@pngaming.com or call us at 1-800-462-8767 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Guests should include contact information such as an email address or a telephone number at which they can be reached. The Tropicana Las Vegas may need sufficient notice to provide a reasonable accommodation, depending on the nature of the requested accommodation. The Tropicana Las Vegas welcomes calls from guests who use telephone relay services.

Website Accessibility

Guests with disabilities who experience accessibility issues with our website may notify us by sending an email to TLV_GuestServices@pngaming.com or call us at 1-800-462-8767. In your communication to us, please specify the nature of the accessibility difficulty, including the web address that may have presented accessibility challenges.

Links to Third Party Websites

The Tropicana Las Vegas’ website contains links to certain websites hosted and controlled by third party entities. The Tropicana Las Vegas does not make representations with regard to the accessibility of these websites and is unable to remediate barriers to access that users with disabilities may experience in using such websites.